Booking process

Booking process start to finish

This is how it normally works

Bookings by phone / email:

We take all necessary information and create a job on our system. If you have emailed us, we may contact you for further details.

When that is completed, you will receive an automated confirmation by text and email where possible.  We ask that you check this carefully and make sure all details are correct.

The day before your journey is due our office staff will (part of the daily task) will allocate a driver to your job . He will also contact the driver to make sure they are availably and to check all instructions are clear. And your job will appear on the taxi drivers phone.

When your transfer is due your job becomes active and they can now accept it. At this point another text message will be sent to you with the drivers details along with a link for you to track their progress.

When they arrive at the pickup, they will update their status and you will be again notified by a text. 

For detailed information about online booking head to our booking page. Or you may wish to contact us for any other enqueries.

About us

Stanway Travel Services Ltd specialises in long distance cab service. Our drivers'  extensive road knowledge will ensure a safe,  quick and comfortable journey, to and from the regions air and sea ports.

Our Promise

- Courteous and punctual drivers

- Comfortable, clean cars

- Outstanding customer service

Copyright 2018 Stanway Travel Services Ltd, registered company no. 10001813

Our Contat details

Harvest House,

Abberton Rd, Layer de la Haye, Colchester CO2 0JY

Tel: 01206 799997

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